The following is for guidance only and does not affect the Terms and Conditions.

1. Our Goal

We want you to be delighted with your order, so if you are unhappy with your goods you can return any item in its original condition, for any reason within 14 days of receipt of goods for a replacement or a full refund. Transit damages must be notified within 48 hours.

2. General

All items must be returned to us before a refund or replacement is issued.
If we have made a mistake we'll also refund the delivery charge.

Refunds will be issued within 7 days of us receiving the goods back from you.

This does not affect your statutory rights as a consumer.

3. How do I return something to "The Old Potting Shed"?

If we have made an error with your delivery or you wish to return an item for any reason, please call our customer services department on 07793 673 924 or e-mail us on info@theoldpottingshed.co.uk and we will organise for your parcel to be collected and a replacement or refund processed.

4. Further Information

For further information regarding all aspects of http://www.theoldpottingshed.co.uk contracts with customers please see our full Terms and Conditions.